Drag the divider between the panes to change the width of the panes. The email selected appears in the Reading pane. Messages in the folder selected are in the next pane. Folders are in the left pane. If someone sends you a plain text message, for example, you can reply to that message or forward it by using HTML or Rich Text Format.Folder, Message, and Reading pane.W Radio Programming Radio Blitz Helps. Available types of message formatsResponse. If the recipient's email program is set to convert messages, for example, then a message you send formatted as HTML could be converted to plain text. When Outlook is confused, the possible causes include:How the message appears to the person receiving it depends on their email program. If your From address is the same as the address the message was sent to, Outlook can properly identify your address and will not include it in a 'reply to all'.In fact, when you send an RTF message to someone outside your organization, Outlook automatically converts it to HTML, so the message keeps its formatting and its attachments. Rich Text FormatRich Text Format (RTF) is a Microsoft format that’s supported only by these email applications:Microsoft Exchange Client versions 4.0 and 5.0You can use RTF when you send messages inside an organization that uses Microsoft Exchange, but we recommend that you use the HTML format. The plain text format also doesn't support showing pictures inside the message, although you can include pictures as attachments.
In HTML messages, however, attachments appear underneath the subject header of a message. Attachments in an RTF message appear as icons within the message body.
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